Best Practices

Security Configuration

Agent Deployment

• Deploy agents on all critical infrastructure
• Use dedicated service accounts with minimal permissions
• Enable TLS encryption for agent communication
• Regularly update agent versions
• Monitor agent health and connectivity

Detection Rules

• Start with pre-built rule templates
• Customize rules for your environment
• Test rules in monitoring mode first
• Review and tune rules monthly
• Document custom rule logic

Performance Optimization

Resource Management

• Set appropriate scan intervals (60-300 seconds)
• Use agent groups for similar systems
• Enable log compression for high-volume sources
• Archive old incidents after 90 days
• Monitor database size and performance

Alert Fatigue Prevention

• Set severity thresholds appropriately
• Use alert aggregation for similar events
• Implement quiet hours for non-critical alerts
• Review and disable noisy rules
• Use automated response for common issues

Team Collaboration

Incident Response

• Define clear escalation procedures
• Assign incidents to specific team members
• Document resolution steps
• Conduct post-incident reviews
• Maintain runbooks for common scenarios

Access Control

• Use role-based access control (RBAC)
• Follow principle of least privilege
• Enable multi-factor authentication
• Review user permissions quarterly
• Audit access logs regularly

Compliance & Auditing

Chilean Law 21.459 Compliance

• Enable comprehensive audit logging
• Implement data retention policies
• Document security controls
• Conduct regular security assessments
• Maintain incident response documentation

Continuous Improvement

• Review security metrics weekly
• Track mean time to detect (MTTD)
• Measure mean time to respond (MTTR)
• Conduct quarterly security reviews
• Stay updated on threat intelligence